Support

How can we help?

Browse common questions below, or email us directly — we reply within one business day.

Email support@chooseday.co →
Getting started

How do I create my first decision?

Log into app.chooseday.co, click "New decision", add your question and options, set a deadline, and share the link with your team. Voters don't need a Chooseday account to participate.

Do voters need to create an account?

No. Anyone with the voting link can vote directly in their browser — no account or sign-up required. Only the decision creator needs a Chooseday account.

How do I share a decision with my team?

After creating a decision, copy the shareable link from the decision page and paste it into Slack, Teams, email, WhatsApp, or anywhere your team communicates.

Voting & decisions

What voting modes does Chooseday support?

Three modes: majority vote (highest count wins), ranked choice (instant-runoff voting where voters rank options and eliminations run until a winner emerges), and dot voting (each voter allocates a fixed number of points across options).

How does anonymous voting work?

When anonymous mode is enabled, individual votes are never stored against a voter's identity. Results show vote counts only — nobody, including the decision creator and workspace admins, can see who voted for what.

What happens when the deadline passes?

Chooseday automatically closes the vote and declares the winner based on the voting method. The result is permanently saved in your dashboard. Stakeholders who provided their email receive a notification.

Can I close a decision early?

Yes. Open the decision in your dashboard and click "Close now" to end voting immediately and declare the current winner. On the Slack app (Team plan), use /chooseday close [id].

Plans & billing

What's included on the free plan?

The free plan includes up to 5 active decisions at a time, anonymous voting, majority vote mode, shareable links, and email reminders. No credit card required.

What does the Team plan add?

Team plan includes unlimited decisions, ranked choice voting, dot voting, the native Slack app (/chooseday slash commands), workspace analytics, decision templates, and recurring decisions.

How do I upgrade or cancel?

Go to Settings → Billing in your Chooseday dashboard to upgrade, downgrade, or cancel. Cancellations take effect at the end of your billing period — you keep access until then.

Integrations

How do I connect Chooseday to Slack?

The native Slack app is available on the Team plan. Go to Settings → Integrations → Connect Slack. You'll be taken through the Slack OAuth flow. Once connected, use /chooseday create in any channel.

Does Chooseday work with Microsoft Teams, Zoom, or Notion?

Yes — by sharing a voting link. Create a decision in Chooseday, copy the link, and paste it anywhere your team works. The link works in Teams chat, Zoom invite descriptions, Notion pages, WhatsApp groups, Jira tickets, and anywhere else.

How do I disconnect the Slack integration?

Go to Settings → Integrations → Disconnect. You can also revoke access from your Slack workspace settings under Installed Apps.

Guides

Step-by-step walkthroughs

How to make a group decisionHow to run a poll in SlackHow to run a poll in Microsoft TeamsHow to run a poll in ZoomHow to vote anonymously onlineHow to avoid decision fatigue

Still need help?

Email us at support@chooseday.co and we'll get back to you within one business day.

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